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Help/FAQs

Gift cards
8 questions
  • Wine voucher gift cards can be purchased online from a number of different wine retailers in the UK. Things you need to be mindful of are: i) How long the gift card vouchers are valid for;  ii) Where the retailers delivery wine to and iii) How much they charge for delivery. We recommend the following retailers: Savage Vines, Laithwaites, The Wine Society and Naked Wines.

  • The most popular wine to send as a thank you gift is a bottle of Champagne or red wine from Bordeaux. If you are unsure what type of wine the recipient likes to drink then the best option is to send them a wine gift card. This way they can choose the type of wine they prefer and get it delivered at a time that suits them.

  • There’s no expiry date on our Wine Gift Card Vouchers. Recipients are free to use them when they are ready.

  • On the checkout page you can either select for the wine e-gift card to be emailed to yourself (to print off and put in a card) or have it emailed to the recipient directly.

  • Unfortunately this functionality is currently not built into the website. However we can process Wine Gift Cards for you in bulk saving you the hassle. Please email [email protected] and ask us to send you the bulk wine gift card template. We will email you a spreadsheet template to populate and once you send it back we can create the Wine Gift Cards for you and then just send you a link to pay once. 

  • You certainly can – there is an option to add a personalised gift message on your wine gift card at the bottom of the checkout page.

  • Savage Vines wine gift card vouchers start at £10 and go up to £500. Recipients can use a combination of wine gift card voucher credit and additional card payment if they want to purchase something which costs more than the wine gift card value.

Gift Wine Subscriptions
9 questions
  • If you misplace or can’t find the PDF gift notification for the wine subscription you can download it again from your account. Once logged in head to your account page and then select orders. From there you can see your order history and if you open each order you will see a link to download the gift notification again as a PDF. From here you can either print it out or forward it on in an email. An example of what it looks like can be seen here.

  • We leave that up to the recipient. Once you send or give them their gift notification PDF they are provided with instructions on how to redeem their wine subscription gift. When the recipient activates it one of the process steps allows them to choose their wine preferences. They can select to receive all red wines, all white wines or a combination of both.

  • No, this is a one-time purchase. You pay for the entire length of the gift wine subscription up front, let the lucky recipient know, then they manage it from there. No further funds are taken from your account.

  • Orders going to Isle of Wight, Northern Ireland, Channel Islands and the Scottish Highlands incur greater delivery charges. Due to the cost of this we don’t offer them as part of the subscription service.

    We recommend you use a local business in the area unless you plan on purchasing a lot of wine to make it viable. Alternatively, you can sign up to the Savage Vines wine club and use store credit to make larger purchases, (at the subscriber discount rate), in order to negate the high delivery costs.

    Full information on our delivery costs and policy is available here: https://savagevines.co.uk/delivery-and-returns/

  • Savage Vines gift wine subscription is very popular as it easy to purchase and send to your wine loving family and friends. You can generate a custom gift message for the recipient and you can choose to either print off and put in a card or send the gift notification via email directly to the recipient.

  • You can leave a customised gift message for the recipient of the gift wine subscription on the product page. This will be displayed on the PDF Gift Notification which we send you / the recipient once the purchase is confirmed.

  • When you purchase a gift wine subscription, we generate a personalised printable gift certificate for the recipient. On the gift wine subscription product page you can select for this to be emailed to you to print off or be emailed to the recipient directly. Either way, your order confirmation will contain a copy of this PDF as an attachment.

  • You can! If you’re purchasing for a friend or loved one, we’d recommend you use the gift wine subscription product. This is a one-off purchase for you which won’t renew.

Home Page
8 questions
  • The majority of our wines are although not all. If they are not certified they will still be practicing methods which are considered biodynamic or organic. Once a vineyard decides to commit to producing organic wine, it takes them 4 years to become certified. You can read more about what organic & bio-dynamic wine is here.

  • Yes Savage Vines wine club members get 25% off all wines and 15% off mixed case products 365 days a year. Members can choose how much they want to pay into their wine club account each month and build up their balance to use toward purchasing anything on our website when they are ready to place an order.

  • Savage Vines delivers wine all over the United Kingdom and Europe. Standard delivery starts from £4.95 to mainland UK and all orders should be delivered within 3 working days from the date of order. Delivery costs will be calculated and confirmed on the checkout page once you enter the delivery address. You can read more on delivery options here.

  • Savage Vines gift wine subscription is very popular as it easy to purchase and send to your wine loving family and friends. You can generate a custom gift message for the recipient and you can choose to either print off and put in a card or send the gift notification via email directly to the recipient.

  • Savage Vines is an online retail wine merchant who specialises in organic and bio-dynamic wine. Our most popular products are the monthly wine subscription and people joining our wine club so they can discover new wines and get access to the generous 25% discount on all wines.

  • You can! If you’re purchasing for a friend or loved one, we’d recommend you use the gift wine subscription product. This is a one-off purchase for you which won’t renew.

  • Yes all wine club members receive a 25% discount on all wines, 15% discount on mixed case products and 10% discount on all hampers and wine accessory products. Simply join the wine club and your discounted prices are applied automatically.

  • In the monthly wine subscription, you receive a monthly delivery of wines curated by our sommeliers, based on the type preference you select (red wine, white wine or both). This helps subscribers to discover new styles and varieties, which you wouldn’t normally come across or buy. Wine club members pay a selected amount into their wine club account every month. We don’t deliver any wine to them until they place an order for the specific wines they chose using their account balance. In short, the subscription product is for wine drinkers wanting to discover new wines and are happy for us to chose for them where the wine club is for those who know what they like and want to have control over which wines they receive. Both monthly subscriber and wine club members receive discounted prices on all orders.

Indigenous Grape Variety Wines
7 questions
  • Chardonnay and Pinot Noir from Burgundy could be considered wine grown from indigenous grape varieties. However, these varieties are grown across the world, so it may be that they are not the best examples to use. Other examples include Grillo in Sicily, Nebbiolo in Piedmont and Montepulciano in Abruzzo.

  • You’ll have to do your research. A quick Google of the grape variety can help. You can also read our full blog post on the topic here.

  • Savage Vines are proud to stock a number of great options. You can browse the full range here.

  • The answer is not necessarily. Indigenous Grape Variety wines may be more suited to low-intervention organic methods. However, there isn’t a concrete link between the two.

  • Well, many argue that through minimising human intervention you get a truer expression of terroir. So, with indigenous grape varieties, you have a grape which is native and perfectly suited to that environment. When it is then turned into a wine through low-intervention practices, you can argue that you are getting a wine which is truly reflective of the terroir.

  • Indigenous Grape Variety Wines are, simply put, grape varieties which are native to the land in which they are grown. For example, Chardonnay and Pinot Noir are both believed to be native to Burgundy. Learn more here.

Monthly Wine Subscription
12 questions
  • When you purchase a monthly wine subscription you select your preferred wine style being white wines, red wines or a combination of both. Every month we will send you a selection of different wines in line with what you selected. For instance, if you select to receive 4 wines a month and your wine preference to be white wine then we will send you 4 different white wines a month. If you selected 6 wines a month and opted for a mixed wine preference then we would send you 3 white and 3 red wines. You will never receive the same wine within a 12 month period as we are always bringing in new wines for you to discover.

  • Every month we send you the number of wines selected when you purchased the monthly Wine Subscription. Each wine subscription delivery includes a copy of our monthly magazine which has wine tasting notes, food pairing suggestions, food and cocktail recipes, a quiz and other interesting information about the winemakers and wine regions.

  • Yes, at the end of your subscription length, (1 month, 3 months, 6 months, 12 months), the recurring payment will renew automatically.

    You’ll receive an email in advance of this though, giving you the chance the cancel the subscription if you wish.

  • Orders going to Isle of Wight, Northern Ireland, Channel Islands and the Scottish Highlands incur greater delivery charges. Due to the cost of this we don’t offer them as part of the subscription service.

    We recommend you use a local business in the area unless you plan on purchasing a lot of wine to make it viable. Alternatively, you can sign up to the Savage Vines wine club and use store credit to make larger purchases, (at the subscriber discount rate), in order to negate the high delivery costs.

    Full information on our delivery costs and policy is available here: https://savagevines.co.uk/delivery-and-returns/

  • Monthly wine subscriptions start at £32.95 a month for two bottles of wine which includes delivery. Along with the two bottles of wine you receive tasting notes, food pairing suggestions and recipes as part of our monthly 20 page magazine. There is also lots of interesting articles and offers included. There are also 3, 4, 6 and 12 bottle monthly subscription options if you want to discover more wines on a monthly basis.

  • Savage Vines gift wine subscription is very popular as it easy to purchase and send to your wine loving family and friends. You can generate a custom gift message for the recipient and you can choose to either print off and put in a card or send the gift notification via email directly to the recipient.

  • The wines in the monthly subscription box are curated by us, in line with your style preferences. The idea is we introduce you to new grape varieties, styles and regions to broaden your wine horizons!

  • Yes you can. If you have an active wine subscription and you login to the website, go to the product page of the item/s you want to add. There will be a checkbox which says ‘Add to subscription’ under the normal add to cart button. Select this and it will be added to your next subscription delivery. It is a good way to save on delivery as your monthly subscription includes delivery.

Most popular
Wine club membership
5 questions
  • Yes Savage Vines wine club members get 25% off all wines and 15% off mixed case products 365 days a year. Members can choose how much they want to pay into their wine club account each month and build up their balance to use toward purchasing anything on our website when they are ready to place an order.

  • Wine Club orders are delivered based on the delivery option selected at the point you place an order. There are 3 working day and next working day options available across the UK for wine club members.

  • Yes you can. Wine Club Members pay a pre-determined amount into their wine club account each month. When you are ready to place an order you can choose the wine you want from our online store at the wine club member discounted prices which is 25% off the normal retail price paid by non-members.

  • Yes all wine club members receive a 25% discount on all wines, 15% discount on mixed case products and 10% discount on all hampers and wine accessory products. Simply join the wine club and your discounted prices are applied automatically.

  • In the monthly wine subscription, you receive a monthly delivery of wines curated by our sommeliers, based on the type preference you select (red wine, white wine or both). This helps subscribers to discover new styles and varieties, which you wouldn’t normally come across or buy. Wine club members pay a selected amount into their wine club account every month. We don’t deliver any wine to them until they place an order for the specific wines they chose using their account balance. In short, the subscription product is for wine drinkers wanting to discover new wines and are happy for us to chose for them where the wine club is for those who know what they like and want to have control over which wines they receive. Both monthly subscriber and wine club members receive discounted prices on all orders.

Wine Store
6 questions
  • Yes we provide wine for weddings, corporate events and offices. We recommend sending us an email to [email protected] with a brief summary of the number of people you need to cater for and the type of wine (Champagne, Prosecco, Cava, White, Red, Rose etc) you are looking for and we will get back to you within 24 hours with some suggestions and our pricing.

  • You sure can, that is what we are here for. If you call us on 0204 501 8436 or alternatively email us [email protected] we will guide you on selecting the perfect wine for your needs.

  • Yes you can. When you get to the checkout page there is a section to mark the order as a gift and then a text box will appear so you can leave a personalised gift message. We will include this with the order. Note that we do not include any price related information with the delivery note.

  • Savage Vines delivers all over England, Wales and Scotland. We use DPD as our courier who will provide you with a timed delivery slot once they have collected your order from our warehouse.

  • If you select the Standard Delivery option at checkout which is £4.95 we will deliver your order within 3 working days. If you select Next Day Delivery at checkout which is £7.95 we will deliver your order next working day as long as you order before 12pm. If you miss the 12pm cut off it will arrive the following working day.

  • Discounts prices are available to all active subscribers and wine club members. Simply purchase a monthly wine subscription or join the wine club and the discounted prices are applied automatically to all future orders.

Delivery & Returns
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