Savage Vines use DPD Local to deliver your wine. All orders placed before 12pm will be delivered next business day UK wide except Channel Islands, Northern Ireland and the Scottish Highlands. Once DPD have picked up your order from our certified organic warehouse in Gloucester, they will email you to confirm you have a delivery scheduled for the following business day. From here you can manage your order – asking for it to be delivered to a different address etc. If you are not going to be in we recommend using a parcel drop / pickup location. Then in the morning of the scheduled delivery the will contact you again with a 60-90 minute window when they expect to arrive at the delivery address specified.
97% of orders make it to our customers first time with no problems. However when you are sending glass and liquid through a high volume delivery network there is a small chance it might get damaged. All orders are insured so if anything is damaged we will replace it right away at no cost to our customers.
Savage Vines is a small business and we pride ourselves on excellent customer service, high quality products and being open and transparent with our customers and suppliers. If you have any questions please feel free to email us at firstname.lastname@example.org or call on 0203 603 1150.
We make sure that all the wine we source is high quality and made with that independent, family love you won’t find in the supermarket or on high street shelves. We buy our wine direct from the wine makers which means you get banging wines at a banging price, delivered direct to your door.
Below is a table of our wine delivery costs by product for orders delivered to mainland UK except the Scottish Highlands:
Orders going to Northern Ireland, Channel Islands and the Scottish Highlands will incur a £25 delivery charge and Isle of Wight is £30. Due to the cost of this we recommend you use a local business in the area unless you plan on purchasing a lot of wine to make it viable.
Don’t like something in your wine delivery we have sent you? It’s unlikely but we understand as everyone has their personal taste preference. Feel free to send it back to the address below and we will replace it with something even more savage! No ifs, buts or maybe’s.
Wine Delivery Returns: Savage Vines, CBF Fulfilment, 1-11 Alvin Street, Gloucester GL1 3EJ United Kingdom
Drink less, drink quality and support independents.